Semiconductor Firm Optimizes Logistics with DHL Supply Chain

To maximize the efficiency of its global logistics operations, the semiconductor manufacturer partners with DHL Supply Chain as its LLP. In 2008, we established a Global Distribution Center (GDC) for the firm, which is now located at our Interlink mega warehouse in the Hong Kong area of China. This facility is now the hub of the company‘s global logistics operations.

The GDC covers roughly 102,000 square feet, stores, processes, picks and packs, labels, ships and tracks millions of inbound and outbound products each month. Around 100 shipping clerks and warehouse operators and 10 supervisory staff work 24 hours a day, six days a week to ensure that all products are processed and delivered in excellent condition, within the challenging timeframes required.

The GDC is adjacent to a “cross-dock” DHL Global  Forwarding warehouse at Interlink, and a single “cross business unit” DHL solution makes it fast and simple to arrange transportation and expedite deliveries. To maximize productivity, we transport inbound and outbound goods using an optimal mix of air freight, cross-border, truck, and local delivery services – provided by DHL Supply Chain, DHL Global Forwarding and DHL Express.

In 2010, we added an innovative‚ control tower solution. The control tower team tracks goods across the supply chain, ensures deliveries are made on schedule, evaluates the most cost-effective transportation options, expedites urgent orders, and resolves any supply chain issues. The control tower also gives the customer a convenient, single point of contact for any queries.

The customer has specific logistics needs and DHL Supply Chain has been able to fulfil them all. As well as deploying a ‘Clean Room’, where a dust-free and temperature controlled environment has been created to ensure that sensitive products are kept under purified conditions, we run a ‘sample store‘ to support global sample delivery.